Description

Position Summary:

The Clinical Application Specialist will serve as the key clinical educator and support contact for hospital- and clinic-based care teams using our products. This individual will provide expert in-service training, virtual clinical support, demonstrations, and coordination of pilot testing with end users. Ideal candidates bring pediatric clinical experience, a passion for education, and alignment with our company’s mission.

Key Responsibilities:

• Lead in-service training for partner staff (physicians, nurses, physician assistants, etc) on the use of the LOCK 2000 Vest and LOCK 3000 Belt.
• Deliver education virtually (Zoom/phone/email) with potential for occasional on-site visits.
• Provide ongoing clinical support to users of our devices.
• Conduct demos in collaboration with the business development team.
• Coordinate and document end-user testing and feedback on new or prototype devices.
• Collaborate with the product team to refine training content and support materials.
• Represent the company’s mission and values in all clinical interactions.

Key Skills & Attributes:

• Clinical credibility: Able to train and advise MDs, RNs, and other clinical staff.
• Effective communicator: Clear, compassionate, and persuasive in educational settings.
• Technically adept with remote training tools (Zoom, Teams, shared documents, etc.).
• Mission-aligned: Resonates with our purpose of helping medically complex patients.
• Flexible and adaptable to a fast-paced environment and evolving needs.
• Self-directed and highly organized.
• Strong team player with the ability to work cross-functionally.
• Possesses empathy, emotional intelligence, and cultural alignment with Gus Gear.

Bonus Skills (Optional, but a Plus):

• Experience in train-the-trainer or continuing education (CEU) programs.
• Prior experience in medical device sales support, customer success, or product development feedback loops.

Compensation & Benefits:

As a mission-driven company, we offer a competitive base compensation commensurate with experience, alongside:

• 401(k) match
• 100% remote work with flexible hours.
• Opportunities for growth into full-time or leadership roles as the company scales.
• A role with real impact – your work will directly improve safety and quality of life for medically fragile children and their families.

Requirements

Qualifications:

Education

• Registered Nurse (RN) with a BSN required.
• Advanced Practice credentials (e.g., Pediatric Nurse Practitioner – PNP, Family Nurse Practitioner – FNP) are a strong plus.
• Optional: Master of Science in Nursing (MSN), Certification in Vascular Access (VA-BC), Infection Prevention (CIC), or Clinical Nurse Educator (CNE).

Experience

• 5–10 years of pediatric clinical experience, ideally in any of the following:
  • Vascular Access
  • Hematology/Oncology
  • Surgical Units (including PICU/NICU)
• 2–5 years of experience in clinical education, medical device support, or in-service training